Shipping Policy
Subhamaya Collections
This Shipping Policy explains how orders are processed, shipped, and delivered when you place an order through https://subhamayacollections.com/ or via our customer support channels.
By placing an order with us, you agree to the terms of this Shipping Policy.
1. Order Processing Time
Orders are typically processed within 1–3 business days after receipt of payment or confirmation (for COD/UPI).
Orders placed on weekends or public holidays will be processed on the next business day.
You will be notified via SMS/WhatsApp/email when your order is processed and shipped.
2. Shipping Areas
We ship to locations all across India.
However, delivery times may vary based on your location.
3. Shipping Charges
Standard shipping charges are calculated based on your delivery PIN code.
Free shipping may be offered on certain orders or during promotions.
Any applicable shipping charges will be displayed at checkout before you confirm your order.
4. Estimated Delivery Times
Delivery timelines may vary depending on location and logistics partner:
| Region | Delivery Time (Business Days) |
|---|---|
| Metro Cities | 3–7 days |
| Other Cities / Towns | 5–10 days |
| Remote Areas | 7–14 days |
Please note: These are estimated delivery times only.
5. Shipping Partners
We work with trusted courier partners such as:
India Post
Delhivery
Ecom Express
Blue Dart
Local delivery partners (as applicable)
Tracking information will be shared once your order is shipped.
6. Order Tracking
After your order is dispatched:
You will receive a tracking link via SMS/WhatsApp/email.
You can track delivery status using that link.
If tracking doesn’t update immediately, please allow 24 hours for updates from the courier partner.
7. Delivery Issues
If your order is:
Damaged
Lost in transit
Not delivered within estimated time
Please contact us immediately with your order details and issue.
We will assist you in tracking or replacing your order as per our policies.
8. Customer Responsibility
Please ensure:
Correct delivery address
Correct phone number
Someone is present to receive the parcel
If delivery fails due to incorrect contact information, extra shipping charges may apply for re-delivery.
9. Cash On Delivery (COD)
COD charges (if any) will be communicated at checkout or via message.
COD orders may take slightly longer to process.
10. Changes to This Policy
We may update this Shipping Policy from time to time. All changes will be posted on this page with an updated date.
11. Contact Us
If you have any questions about shipping, delivery time, or tracking, please contact:
📍 Subhamaya Collections
📞 Phone: – 7401325089
📧 Email: subhamaya816@gmail.com
🌐 Website: https://subhamayacollections.com/

